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Right Now

RightNow is helping rid the world of bad experiences one consumer interaction at a time, eight million times a day. RightNow CX, the customer experience suite, helps organizations deliver exceptional customer experiences across the web, social networks and contact centers, all delivered via the cloud. With more than ten billion customer interactions delivered, RightNow is the customer experience fabric for nearly 2,000 organizations around the globe. To learn more about RightNow, go to www.rightnow.com.
Tagtäglich verhindert RightNow bei acht Millionen Kundeninteraktionen negative Kundenerlebnisse. RightNow CX, die Customer Experience Suite, hilft Unternehmen, über die Cloud herausragende Kundenerlebnisse im Web, in sozialen Netzwerken und in Contact Centern zu schaffen. Mit mehr als acht Milliarden Kundeninteraktionen ist RightNow die Kundenerlebnisplattform für nahezu 2.000 Unternehmen aus aller Welt. Weitere Informationen zu RightNow erhalten Sie unter www.rightnow.de.


Bio Greg Gianforte English

Bio Wayne Huyard English

Bio David Vap English

 

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CLIENT NEWS

The Future of CX

If you want to see the future of customer experience (CX) according to RightNow, take a close look at this five-minute-video www.rightnow.com/resource-video-future-of-cx-summit-2011 presented at the RightNow Summit in South Wales in the beginning of November. This is what the future of CX could be like, never mind which device is used for input or output. Cross channel is the magic word in the limelight now, having superseded multichannel. The savvy viewer will see the agents in this video are virtual - that matches Right Now's vision too.